1. Customer Relationship Management Fundamentals Implementation Guide
  2. Activating a Customer Record for Sales Order Processing

Activating a Customer Record for Sales Order Processing

Access the Customer - Manage {Customer Name} form.

Customer Status

Select the Active option to activate the customer record. If you do not activate the customer record, it is possible that the system will place sales orders associated with this customer on hold. You set processing options for the Sales Order Entry program (P4210) to determine whether the system holds sales orders that are associated with inactive customers.

See "Setting Processing Options for Sales Order Entry (P4210)" in the JD Edwards EnterpriseOne Applications Sales Order Management Implementation Guide.