Forms Used to Enter Additional Customer Information

Form Name

FormID

Navigation

Usage

Search for Customers

W90CA080D

CRM Foundation Daily Processing (G90C01), Customer

Select a customer record.

Customer-Manage {Customer Name}

W90CA080A

Select a customer on the Search for Customers form.

Activate a customer, enter and update customer information.

Add Activity

W01301B

On the Customer-Manage {Customer Name} form, select the Activities tab and click Add.

Add a new activity for the customer.