Understanding Email and Mail Merge

Important: (Release 9.2 Update):The Mail Merge feature has been deprecated as part of bug 28911261.

You use the Class Email program (P90CA500) to send email messages to groups or individuals without using a separate email program such as Microsoft Outlook or Lotus Notes. You can create and save messages to send at a later date and time, and you can select the recipients from available contact records.

You can also create email groups comprised of individuals with similar characteristics. For example, you might create groups for customers, partners, or employees in a department. As business needs change, you can modify email groups.

You can also use the Email Merge and Mail Merge features to create personalized letters or electronic messages. The mail merge feature is driven by a wizard that enables you to select a template and customize it for the mailing. These merge features enable you to create personalized communications that automatically retrieve information such as the recipient's name and address from the JD Edwards EnterpriseOne system.