Understanding Hotkeys for CRM Foundation

You can navigate and interact with JD Edwards EnterpriseOne applications using hotkeys for quicker, more efficient workflow. Hotkeys are designed to work in conjunction with the browser's existing hotkeys, and enable you to work solely using the keyboard.

There are several hotkeys that you can use to navigate through all JD Edwards EnterpriseOne applications. For example, you can hit the tab key on the keyboard to move the focus to the next field, button, or hotlink on any JD Edwards EnterpriseOne form. In addition to those hotkeys, additional hotkeys are available that enable you to use buttons on CRM Foundation forms without using the mouse. To use these hotkeys, you must hold down the Shift and the Control buttons on the keyboard while you press the hotkey. For example, N is the hotkey for the Clear Main Address button. To clear a customer's main address without clicking the Clear Main Address button, you press Shift + Ctrl + N on the keyboard.

This table lists all of the CRM Foundation hotkeys:

Button

Hotkey

Add Email Group

D

Add External Email

L

Add Person

P

Assign City

N

Assign Competitors

N

Assign Industry

N

Assign Opportunity

N

Assign Partners

N

Assign Postal Code

N

Assign Product Interest

N

Assign Sales Team

N

Assign State

N

Back

B

Change Upload

N

Clear Main Address

N

Collapse Hierarchy

Y

Convert Lead

N

Create Email

M

Delete Upload

D

Download Template

L

Email Merge

L

Email Selected Contacts

M

Expand Hierarchy

Y

Finish

N

Link Action Plan

L

Mail Merge (This feature has been deprecated as part of bug 28911261)

M

Next

N

No

N

Previous

P

Remove Email Group

U

Remove External Email

X

Remove Person

N

Revise

Y

Sales Group Details

L

Select Policy

P

Send Email

M

Set Main Address

M

Upload Template

U

View Envelopes/Labels

B

View Letters

L

Yes

Y