Edit

1. Validate problem code against failure codes

Specify whether the system validates the problem code against failure codes. If you set this processing option to validate problem codes against failure codes, the Problem field is disabled in the Case Revisions form and the system uses the failure description as the default problem description. If you do not set this processing option to validate problem codes against failure codes, you can edit the value in the Problem field to override the failure description. Values are:

Blank: Do not validate.

1: Validate.