Forms Used to Access Case History

Form Name

FormID

Navigation

Usage

Work With Case History

W17500A

Daily Support Processing (G90CE01), Case Entry

Search for and select a case.

Review case information. Click the History link to review case history.

Work Center

W012503F

Select Work Center from the Form menu on the Work With Case History form.

Review work center information.

Work With Failure Analysis

W17766C

Select Failure Analysis from the Form menu on the Work With Case History form.

Review failure analysis information.

See "Working with Failure Analysis" in the JD Edwards EnterpriseOne Applications Capital Asset Management Implementation Guide.