Forms Used to Search for Solutions to Cases

Form Name	FormID	Navigation	Usage
Work With Case Management	W17500A	Daily Support Processing (G90CE01), Case Entry Search for and select the case.	Search for Cases.
Manage Solutions	W90CG501J	Search for and select a case	Conduct basic and advanced searches for solutions.

Note: It is recommended to set an upper limit of 100 records for the views used by P90CE030program.

Access the Manage Case form. Click the Search link on the Solutions tab.

You can conduct basic and advanced searches. When you click the Search link, the default form, the Basic Search form, appears.