Understanding Case Management Automatic Accounting Instructions (AAIs)

To bill cases and process business transactions properly, you must identify information about the account structure and specific account values. You define the account structure and specific account values by using AAIs. The system stores the AAI values in the F4095 table. Whenever a program performs an accounting function, it accesses this table.

Distribution AAIs define the rules that the JD Edwards EnterpriseOne Case Management system uses to interact with the general ledger. Accounting AAIs define the rules that the JD Edwards EnterpriseOne Case Management and the JD Edwards EnterpriseOne Accounts Receivable systems use to interact. When you define AAIs, you establish how the system processes transactions for various programs.

Case-related distribution consist of these AAIs :

• Calls Revenue (1747).

  This AAI determines the credit account for billable cases. Accounting AAIs determine the debit side of revenue, also known as the trade accounts receivable account.

• Call Center Expense (1792).

  This AAI determines the debit account for case time entry records that the system uploads to the F0911Z1 table or the F05116Z1 table.

• Accrual Call Center Cost (1793).

  This AAI determines the credit account of costs for case time entry records that the system uploads to the F0911Z1 table.

Based on key fields, the system retrieves the General Ledger account to use when creating an entry in the F4812 table. The key fields are:

• Company.

• Doc Type (document type).

• G/L Category Code (general ledger category code).

• Cost Type.

Based on these key fields, the system creates journal entries by using:

• Branch/plant

• Object account

• Subsidiary