1. Customer Relationship Management for Support Implementation Guide
  2. Versions

Versions

Access the Versions tab.

Processing Options 1 through 34

Use these processing options to specify the default version of each program. These processing options do not apply to the Case application (P17501E). The default version of each program is listed here:

  1. Work With Previous Customer Case (P17500) Version.

    Default version = ZJDE0002.

  2. Work With Previous Product Case (P17500) Version.

    Default version = ZJDE0003.

  3. Case History (P17500) Version.

    Default version = ZJDE0004.

  4. Work With Tasks (P17504) Version.

    Default version = ZJDE0001.

  5. Time Entry (P17505) Version.

    Default version = ZJDE0001.

  6. Quick Customer/Contact Add (P01015) Version.

    Default version = ZJDE0001.

  7. Address Book Revisions (P90CA080) Version.

    Default version = ZJDE0001.

  8. Customer Master (P90CA080) Version.

    Default version = ZJDE0001.

  9. Customer Ledger Inquiry (P03B2022) Version.

    Default version = ZJDE0001.

  10. Vendor Master (P04012) Version.

    Default version = ZJDE0001.

  11. A/P Standard Voucher Entry (P0411) Version.

    Default version = ZJDE0001.

  12. Payment Inquiry (P0413M) Version.

    Default version = ZJDE0001.

  13. Eligibility (P08334) Version.

    Default version = ZJDE0001.

  14. Employee DBA Instructions (P050181) Version.

    Default version = ZJDE0001.

  15. Employee Profile (P060116) Version.

    Default version = ZJDE0001.

  16. Work With Employee (P0801) Version.

    Default version = ZJDE0001.

  17. Sales Order Entry (P42101) Version.

    Default version = ZJDE0006.

  18. Supply and Demand Inquiry (P4021) Version.

    Default version = ZJDE0001.

  19. Inquiry by Equipment (P48201) Version.

    Default version = ZJDE0002.

  20. Work Order Revisions (P17714) Version.

    Default version = ZJDE0001.

  21. Supplemental Data - Customer (P00092) Version

    Default version = ZJDE0003.

  22. Supplemental Data - Item (P00092) Version.

    Default version = ZJDE0001.

  23. Supplemental Data - Work Order (P00092) Version.

    Default version = ZJDE0007.

  24. Supplemental Data - Sales Order (P00092) Version.

    Default version = ZJDE0018.

  25. Equipment Master Inquiry (P1701) Version.

    Default version = ZJDE0001.

  26. Equipment Master Revisions (P90CD0001) Version.

    Default version = ZJDE0001.

  27. Contracts (P1720) Version.

    Default version = ZJDE0001.

  28. Print Case (R17674) Version.

    Default version = ZJDE0003.

  29. Case Workfile Generation (R17675) Version.

    Default version = ZJDE0001.

  30. Service Billing Inquiry (P4812) Version.

    Default version = ZJDE0001.

  31. Failure Analysis Tree Search and Select (P17763S) Version.

    Default version = ZJDE0001.

  32. Work with Failure Analysis (P17766) Version.

    Default version = ZJDE0001.

  33. Failure Analysis (P17767) Version.

    Default version = ZJDE0001.

  34. Failure Analysis Search and Select (P17768) Version.

    Default version = ZJDE0001.