Edits
These processing options define which information is required when you enter a work order. When you activate these processing options, the system verifies that you have entered the appropriate information in the corresponding fields before it creates a work order. If you have activated any of these processing options and you do not have a value in a corresponding field, the system generates a hard error and does not allow you to enter a work order.
- 1. Required Equipment Number
Specify whether you are required to enter an equipment number when you create a work order. Values are:
Blank: Do not require.
1: Require. If you do not enter an equipment number, the system generates an error and stops processing until the error is corrected.
- 2. Warn if Business Unit does not match BU associated with the Equipment Number
Specify whether the system issues a warning if the responsible business unit does not match the business unit that is associated with the equipment number. Values are:
Blank: Do not issue.
1: Issue.
- 3. Tax Rate/Area Edit
Specify whether the system allows a blank value for the Tax Rate/Area field. Values are:
Blank: Do not allow.
1: Allow.
- 4. Start Date Default
Specify whether to use the current date as the default if you leave the Start Date field blank. Values are:
Blank: Do not use.
1: Use.
- 5. Date Edits
Specify whether the system verifies dates when you enter or change a work order. Values are:
Blank: Do not verify dates.
1: Verify dates. If the system detects date errors, it generates a warning but does not stop processing.
2: Verify dates. If the system detects date errors, it generates an error and stops processing until the error is corrected.
- 6. Required Caller Number
Specify whether the system requires you to enter the Address Book number for a caller when you are entering an order. Values are:
Blank: Not required.
1: Required.
- 7. Update Pricing Method
Specify whether you want to prevent the system from updating the pricing method. Values are:
Blank: Update.
1: Do not update.
- 8. Required Phone Number
Specify whether to require an area code and phone number when you create a work order. Values are:
Blank: Do not require.
1: Require.
- 9. Edit Case Number
Specify whether the system verifies that the request number on the work order exists in the Case table (F1755). Values are:
Blank: Do not verify.
1: Verify.