Edits

These processing options define which information is required when you enter a work order. When you activate these processing options, the system verifies that you have entered the appropriate information in the corresponding fields before it creates a work order. If you have activated any of these processing options and you do not have a value in a corresponding field, the system generates a hard error and does not allow you to enter a work order.

1. Required Equipment Number

Specify whether you are required to enter an equipment number when you create a work order. Values are:

Blank: Do not require.

1: Require. If you do not enter an equipment number, the system generates an error and stops processing until the error is corrected.

2. Warn if Business Unit does not match BU associated with the Equipment Number

Specify whether the system issues a warning if the responsible business unit does not match the business unit that is associated with the equipment number. Values are:

Blank: Do not issue.

1: Issue.

3. Tax Rate/Area Edit

Specify whether the system allows a blank value for the Tax Rate/Area field. Values are:

Blank: Do not allow.

1: Allow.

4. Start Date Default

Specify whether to use the current date as the default if you leave the Start Date field blank. Values are:

Blank: Do not use.

1: Use.

5. Date Edits

Specify whether the system verifies dates when you enter or change a work order. Values are:

Blank: Do not verify dates.

1: Verify dates. If the system detects date errors, it generates a warning but does not stop processing.

2: Verify dates. If the system detects date errors, it generates an error and stops processing until the error is corrected.

6. Required Caller Number

Specify whether the system requires you to enter the Address Book number for a caller when you are entering an order. Values are:

Blank: Not required.

1: Required.

7. Update Pricing Method

Specify whether you want to prevent the system from updating the pricing method. Values are:

Blank: Update.

1: Do not update.

8. Required Phone Number

Specify whether to require an area code and phone number when you create a work order. Values are:

Blank: Do not require.

1: Require.

9. Edit Case Number

Specify whether the system verifies that the request number on the work order exists in the Case table (F1755). Values are:

Blank: Do not verify.

1: Verify.