Forms Used to Set Up Work Orders for Service Management

Form Name

FormID

Navigation

Usage

S/WM System Constants Revisions form

W17001C

Service & Warranty Setup menu (G1740), Service & Warranty Constants.

Select the Work Orders tab.

Set up work order constants.

Customer (or Equipment) - Work With Work Order History

W17715A

Work Order Setup (G1742), Work Order History - Customer (or Work Order History - Equipment).

Locate work orders by customer or equipment and review history.

Work Order Activity Rules

W4826D

Daily Work Order Processing menu (G1712), Work Order Entry

Locate and select the work order to which you are attaching activity rules on the Work With Work Orders form.

Select Supplemental, and then WO Activity Rules from the Row menu.

Attach activity rules to work orders.