Understanding Service and Warranty Constants

To define default information for the entire system, you set up system constants. Constants control the types of information that you track and the rules that the system uses to perform certain calculations.

See also:

• Setting Up Work Order Constants.

• Setting Up Contract Constants.

• Setting Up Equipment Master Constants for Service Management.

• Checklist for Setting Up Warranty Claims and Supplier Recovery Claims.

• "Setting Up Case Management Fundamentals" in the JD Edwards EnterpriseOne Applications Customer Relationship Management for Support Implementation Guide.