Understanding Work Order-Related AAIs

To bill and pay for work orders and process business transactions correctly, you must identify information about the account structure and specific account values. You define the account structure and values by using AAIs. The system stores the AAI values in the Distribution/Manufacturing - AAI Values table (F4095). Whenever a program performs an accounting function, it accesses this table.

When you define AAIs, you establish how the system processes transactions for various programs. Distribution and Manufacturing AAIs define the rules by which Service Management interacts with the General Ledger system. Accounting AAIs define the rules by which Service Management interacts with the Accounts Receivable system.

The work order-related distribution AAIs are:

• 1742: Work Orders (Billing).

• 1782: Work Order Claims (Paying).

Based on key fields, the system retrieves the general ledger account to use when creating an entry in the Billing Detail Workfile (F4812). The key fields are:

• Company

• Doc Type

• GL Class Code

• Cost Type

Based on these key fields, the system creates journal entries by using this information:

• Branch/Plant

• Object Account

• Subsidiary

The system retrieves the company, document type, GL class code, and cost type from the work order. If you enter four asterisks (****) in the Distribution AAIs for the GL class code, the system ignores the GL class code and uses the company, document type, and cost type.

If the business unit for the AAI is blank, the system locates the responsible business unit, based on the value that is specified in the Responsible Business Unit field, which is located on the Work Orders tab in the Service and Warranty Management (SWM) constants.