User-Defined Codes (UDCs)

Complete the UDCs setup:

• Set up the service types (UDC 00/TY).

  You also must set up document types for warranty claims and supplier recovery claims. See Document Type Maintenance under the G1740 heading.

• Set up the status codes (UDC 00/SS) for warranty claims and supplier recovery claims.

  Status codes control the document status in relation to the Work Order Activity Rules (P4826). The status of the warranty claim indicates which user (service dealer, assessor, or supplier recovery manager) can make changes to certain fields.