Manually Starting the Escalation Monitor
To start the Escalation Monitor:
From Object Management (GH902), click Object Management Workbench.
In OMW, select a workflow process and then click the Design button in the center column.
On the Workflow Design form, click the Workflow Operations tab.
On Workflow Operations, click the Start Escalation Monitor button.
The number of processes that were escalated displays at the bottom of the form.