Using JD Edwards EnterpriseOne Workflow Message Recipients

JD Edwards EnterpriseOne Workflow can send messages to roles, to distribution lists that use group processing, to distribution lists that use hierarchical processing, or to single recipients. JD Edwards EnterpriseOne workflow can send messages to these different recipients or groups of recipients regardless of whether the message recipient is specified in the event rules or in the Escalation event rules.

In all cases, the recipient is determined by the combination of two fields: the recipient address (address book number) and structure type. If you specify only the recipient address, the message is sent directly to the address book number, regardless of whether it is a role or a single recipient. If you specify only the structure type, the message is sent to the distribution list using hierarchical processing. If you specify the recipient address and structure type, the message is sent to a distribution list using group processing.

The three possible combinations of recipient address and structure type are detailed below.