Workflow Message Recipients

An integral part of creating a Message task involves determining to whom a message is sent. To define the recipient parameters, you need data items in either the key or additional data structure to hold the values that you pass into the JD Edwards EnterpriseOne workflow process. You can assign literal values or map parameters that originate in an application, business function, or other object. The Start Process system function allows you to map a literal value, a variable, or a value from a form's data structure or business view to the data items in the JD Edwards EnterpriseOne workflow data structures. You can configure the event rules of a Message task to route messages to these types of recipients:

• Members of a role

  JD Edwards EnterpriseOne software uses roles to define tasks and menus for different groups of users. Roles are created and maintained by a system administrator. If a role exists that contains the members that you want to include as the recipients of a JD Edwards EnterpriseOne workflow message, you can attach the role to the event rules of a Message task.

• Members of a distribution list

  JD Edwards EnterpriseOne Workflow uses distribution lists to group users into categories for message routing purposes. You can further define how messages are routed to members of a distribution list by assigning routing criteria such as threshold values, escalation, and other conditional routing options.

  See Understanding Distribution Lists.

  See Setting Up Distribution Lists.

• Single recipient

  For JD Edwards EnterpriseOne workflow processes that are designed to send a message to a single user, you select the <AB number> parameter and assign it a value from one of the JD Edwards EnterpriseOne workflow data structures.

  Note: If you use the address book number of a single user, you will have to revise the event rules of the JD Edwards EnterpriseOne workflow process every time a new person is responsible for handling the messages sent by the JD Edwards EnterpriseOne workflow process. It is recommended that you enter a role for the recipient, even if the role contains only one member.

You use a combination of Address Book number and structure type to specify the recipient of Message task.