Aging Categories or Severity Level

The Determine Severity Level processing option for the Print Delinquency Notices program controls whether the system retrieves the policy information (notification instructions) based on aging categories or severity levels:

  • If you select aging categories, you can additionally select whether to use the aging categories that are set up in the Accounts Receivable constants or the aging categories that are set up in the processing options (on the Aging tab).

    The system uses the aging date, type of date, and specified aging method to determine the appropriate aging category for the invoice, and then retrieves the notification instructions that are associated with that aging category.

    For example, if the past-due invoice is in the second aging category, the system retrieves the notification instructions for aging category 2.

  • If you select severity level, the system uses the value of the Number of Reminders Sent field (RMDS) to determine the notification instructions to use.

    For example, if the invoice was included on two delinquency notices (RMDS is equal to 2), the system retrieves the notification instructions that are set up for severity level 3.