Applying a Credit Memo to an Invoice

The task to apply a credit memo to an invoice is the same regardless of whether you select Standard Receipts Entry program or one of the draft entry programs.

Access the Receipt Entry or Draft Entry form.

To apply a credit memo to an invoice:

1. Follow the steps to enter an unapplied receipt or an unapplied draft, but leave the Receipt Amount or Draft Amount field blank.

2. On Receipt Entry or Draft Entry, follow the steps to display the open invoices for the customer.

   See Locating Open Invoices.

3. To fully apply a credit memo to an invoice, enter 10 in the T I field next to the credit memo.

4. Using the appropriate code, complete the T I field next to the invoice.

   If the credit memo does not fully pay the invoice, you can leave the invoice open for the remaining amount or use a type input code to create a write-off, chargeback, or deduction record for the difference.

5. Click OK.