Approving and Rejecting Delinquency Notices

If you select the Collection Manager Approval Required option for the policy, the collection manager must approve each notice before the system generates it for the customer. The system sends workflow messages to the collection manager that is specified in the customer record. The collection manager can access the Work with Delinquency Approval form from these messages, or access the Approve Delinquency Notices program (P03B201) from the menu, to approve or reject the notices.

If a manager does not need to approve notices, the system creates a spooled file for printing them.