1. Accounts Receivable Implementation Guide
  2. Printing Delinquency Notices

Printing Delinquency Notices

The system uses the policy to determine whether to send a notice to the customer.

Two programs are available for printing delinquency notices:

  • R03B20 - A/R Delinquency Notices Print.

  • R03B21 - Tiered Delinquency Notice Print.

This table lists the differences between the two programs:

Difference

R03B20

R03B21

Columns printed

The notice includes this information:

  • Document number

  • Invoice date

  • Due date

  • Remark

  • Foreign open amount

  • Currency code

  • Open amount

  • Base currency code

  • Number of reminders sent

The notice includes all the information that R03B20 does, plus this:

  • Pay item

  • Foreign gross amount

  • Gross amount

  • Notification date

Print Who's Who contact information

NA

A processing option exists to specify a contact name to print from the Who's Who record based on a type code.

Print invoices in summary or detail

The notice prints each invoice pay item (detail).

A processing option exists to print each invoice pay item (detail) or each invoice document (summary).

Consolidated fees

NA

A processing option exists to summarize all fee invoice records in one detail line on the notice.

The system prints * for the document number for consolidated fee records.

Regardless of the program that you select, you can run Print Delinquency Notices in either proof or final mode:

  • Proof Mode

    The system prints notices and designates them as PROOF. The system deletes the records that it temporarily generates to print the notices from the A/R Notification History (F03B20) and A/R Notification History Detail (F03B21) tables.

  • Final Mode

    The system prints notices and creates records in the F03B20 and F03B21 tables. The system also updates these fields on the invoice records in the Customer Ledger table (F03B11):

    • Date of Last Sent Reminder (RDDJ).

    • Number of Reminders Sent (RMDS).

    • Notification Payment Date (DTPB).

When you print delinquency notices, the system:

  • Includes only those invoices that are past due and that meet the minimum amount requirement.

  • Prints the letter that is applicable to the last aging category if invoices fall in different aging categories that would produce different letters.

    For example, if one invoice is 30 days past due, which would print Letter1, and another invoice is 90 days past due, which would print Letter3, the system prints Letter3 and lists both past due invoices.