Creating an Unapplied Receipt from a G/L Receipt

Access the Work with Customer Receipts Inquiry form.

To create an unapplied receipt from a G/L receipt:

Locate and select the general ledger receipt on the Work with Customer Receipts Inquiry form.

1. On Receipt Entry, select General Ledger from the Form menu.

2. On G/L Receipts Entry, delete one or more lines of account information for the receipt.

   If the receipt is posted, the system prompts you to complete the Void G/L Date and Void Reason Code fields.

3. Click OK to return to the Receipt Entry form.

4. Enter a customer number and a payor number, and then click OK.

   Without the general ledger account information, the receipt reverts to an unapplied receipt, which requires a customer number and a payor number.