Example: Using Stand-Alone Chargebacks to Distribute an Unapplied Payment Among Multiple Customers
When you receive one payment to be distributed among multiple customers without applying it to invoices, you use the stand-alone chargeback feature.
For example, you receive a receipt for 15,000 from payor 3001 to be applied as follows:
5,000 to customer 3004
5,000 to customer 3333
5,000 to customer 3334
Using the stand-alone chargeback feature, you specify the customer and amount that you want to distribute. Enter the payment amount as a credit (negative amount). You repeat the process until the amount is fully distributed among the customers.
The system creates these records:
Table |
Document Type |
Gross Amount |
Customer Number |
Payment ID |
---|---|---|---|---|
F03B13 |
N/A |
15,000 |
3001 |
521 |
F03B11 |
RB |
-5,000 |
3004 |
521 |
F03B11 |
RB |
-5,000 |
3333 |
521 |
F03B11 |
RB |
-5,000 |
3334 |
521 |
F03B14 |
RC Note: This is the matching document type (DCTM). |
-5,000 |
3004 |
521 |
F03B14 |
RC Note: This is the matching document type (DCTM). |
-5,000 |
3333 |
521 |
F03B14 |
RC Note: This is the matching document type (DCTM). |
-5,000 |
3334 |
521 |
The system uses the payment ID to provide an audit trail from the F03B11 and F03B14 records to the original F03B13 payment record.
Later, you must apply the negative chargeback invoices to invoices that you want to pay.