Understanding Customer Master Information

The customer master record contains information and processing instructions that the system uses to process sales orders, accounts receivable transactions, and credit and collections information. For example, it might specify a credit limit for the customer or designate whether delinquency notices should be sent or statements printed.

The system stores the information that you enter in a customer record in these tables:

  • Customer Master by Line of Business (F03012).

    Unless designated otherwise, the system updates this table with all of the information that you enter on the Customer Master Revision form.

  • Address Organization Structure Master (F0150).

    The system updates this table with the parent/child relationship that you establish in the customer record.