Understanding Customer Currency Conversions

You might have to convert customer currency codes or address book amounts for any number of reasons, including:

• The customers want to receive invoices in a different currency.

• You want to submit invoices to the customers in a different currency.

• You want to view customer address book (statistical) amounts in a different currency.

For example, assume that you work for a U.S. company that was recently purchased by a Japanese company. The corporate office wants to view statistical amounts for all customers in the Japanese yen (JPY). You can run the Address Book Conversion - F03012 program (R8903012E) to convert the customer address book currency and amounts for all customers from USD to JPY.

The R8903012E program converts these currency code and amount fields in the Customer Master by Line of Business table (F03012) at the same time or independently of one another:

• Currency Code (CRCD).

  To comply with multiple requests from customers who want to receive invoices in a different currency, run the Address Book Conversion - F03012 program to convert the default currency code for those customers. Alternatively, if you have just a few default currency codes to convert, you can change them manually on the Customer Master Revision form.

• A/B Amount Codes (CRCA).

  To view address book balance amounts for customers in a different currency, run the Address Book Conversion - F03012 program to convert the address book currency code and these amounts in the F03012 table:

  • Summary balance amounts (year-to-date invoice amounts and finance charges, prior year invoice totals, amount last paid, amount due, and so on). Summary balance amounts appear on the Additional Customer Information form, which can be accessed from the Customer Master Revision form.

  • Limit amounts (credit limit and minimum and maximum sales order amounts). Limit amounts appear on the Billing Information form, which can be accessed from the Customer Master Revision form.