Defaults

These processing options specify default values for the Inbound Warranty Claims Processing program.

1. Job Status Message Recipient

Specify the address book number of the recipient of job status messages. The Inbound Warranty Claims Processing program (R174801Z2I) sends any success messages or error messages to this address book number. If you leave this processing option blank, the system uses the address book number of the current user.

2. Warranty Claim Status

Specify the beginning status of the incoming warranty claim. If this processing option is left blank, the system uses the first status from the work order activity rules.

3. Branch

Specify a value for the branch corresponding to the causal part that the system will use as a default value for new claims.

4. Responsible Business Unit

Specify a value for the accounting business unit that the system will use as a default value when entering new claims.

5. Supplier Recovery Vendor

Specify how the system determines the supplier recovery vendor. Values are:

Blank: Not eligible for supplier recovery.

1: Use the product information from the detail record.

2: Use the product information from the header record.