Process

These processing options specify default values for the process module, product registration validation, and assessor assignment.

1. Process Module

Specify the process module that the system uses when creating inbound warranty claims. The default value is WARC, Warranty Claims (P1777).

2. Validate Product Registration

Specify whether the system validates the registration status of the equipment number against the product registration activity rules. These rules indicate whether the equipment is eligible for a warranty claim at a particular status. Values are:

Blank: Do not validate.

1: Validate.

3. Assign Assessor

Specify whether the system assigns the assessor to the incoming claim based on the assessor defaults. Values are:

Blank: Do not assign.

1: Assign.