Process
These processing options specify default values for the process module, product registration validation, and assessor assignment.
- 1. Process Module
Specify the process module that the system uses when creating inbound warranty claims. The default value is WARC, Warranty Claims (P1777).
- 2. Validate Product Registration
Specify whether the system validates the registration status of the equipment number against the product registration activity rules. These rules indicate whether the equipment is eligible for a warranty claim at a particular status. Values are:
Blank: Do not validate.
1: Validate.
- 3. Assign Assessor
Specify whether the system assigns the assessor to the incoming claim based on the assessor defaults. Values are:
Blank: Do not assign.
1: Assign.