Forms Used to Enter Ship-To Sales Returns and Ship-From Sales Returns
Form Name |
Form ID |
Navigation |
Usage |
---|---|---|---|
Sales Order Detail Revisions |
W4210A |
Sales Order Processing - Brazil (G76B4211), Sales Return - Ship To Click Add on the Customer Service Inquiry form. |
Access Customer Service Inquiry form |
Ship To Nota Fiscal Number |
W76B805B |
Select Credit Memo from the Form menu on the Sales Order Detail Revisions form. |
Enter information from the nota fiscal that the buyer sent with the returned merchandise. |
Create Sales Ledger Details |
W76B805E |
Click OK on Ship To Nota Fiscal Number. |
Enter the nota fiscal number from the nota fiscal that accompanied the order when you shipped it to the customer |
Nota Fiscal Selection |
W76B805G |
Select NF Selection from the Form menu on the Create Sales Ledger Details form. |
Populate the Create Sales Ledger Details form with data from the original sales nota fiscal |
Work With Sales Ledger Inquiry |
W42025A |
Select Credit Memo from the Form menu on the Sales Order Detail Revisions form. |
Enter the order number the system displayed on the Create Sales Ledger Details form. |
S.O. Brazilian Information Header |
W4210BRL |
Click OK on the Sales Order Detail Revisions form. |
Verify that header information is correct |
S.O. Brazilian Information Detail |
W4210BRA |
Click OK on the S.O. Brazilian Information Header form. |
Verify that the detail information is correct |
Sales Order Detail Revisions |
W4210A |
Sales Order Processing - Brazil (G76B4211), Sales Return - Ship From Click Add on the Customer Service Inquiry form. |
Access the Sales Order Detail Revisions form. |
Create Sales Ledger Details |
W76B805E |
Select Credit Memo from the Form menu on the Sales Order Detail Revisions form. |
Enter data about the return including order type, branch/plant, and customer. |
Nota Fiscal Selection |
W76B805G |
Select NF Selection from the Form menu on the Create Sales Ledger Details form. |
Populate the Create Sales Ledger Details form with data from the original sales nota fiscal. |
Work With Sales Ledger Inquiry |
W42025A |
Click OK on the Create Sales Ledger Details form. |
Enter the new order number that was previously generated by the system, and select the lines for which you process a return. |
Sales Order Detail Revisions |
W4210A |
Click Close on the Work with Sales Ledger Inquiry form. |
Review the lines you process for return and note the new order number. |
S.O. Brazilian Information Header |
W4210BRL |
Click OK on the Sales Order Detail Revisions form. |
Verify header information. |
S.O. Brazilian Information Detail |
W4210BRA |
Click OK on the S.O. Brazilian Information Header form. |
Verify detail information. |