Prerequisites

Before you complete the tasks in this section:

  • Verify that a corresponding version of the Sales Order Entry program exists in the Sales Ledger Inquiry program. For example, if you use version ZJDE7004 of the Sales Order Entry program to process sales order returns, version ZJDE7004 must exist for returns in the Sales Ledger Inquiry program.

  • Verify that a matching version of the Sales Order Entry program exists in the Sales/Purchase Returns - Brazil program. For example, if you use version ZJDE7003 of the Sales Order Entry program to process sales order returns, version ZJDE7003 must exist for returns in the Sales/Purchase Returns - Brazil program.

  • Verify that the processing options and version are set up for the Sales Ledger Inquiry program (P42025).

    See "Setting Processing Options for the Sales Ledger Inquiry Program (P42025)" in the JD Edwards EnterpriseOne Applications Sales Order Management Implementation Guide.

  • Verify that the processing options and version are set up for the Sales Order Entry program (P4210).

    See "Setting Processing Options for Sales Order Entry (P4210)" in the JD Edwards EnterpriseOne Applications Sales Order Management Implementation Guide.

  • Verify that the processing options and version are set up for the Sales/Purchase Returns - Brazil program.

  • Verify that the processing options and version are set up for the Sales Return - Ship To program (P4210/ZJDE7003).

  • Verify that the processing options and version are set up for the Sales Return - Ship From program (P4210/ZJDE7004).

  • Verify that supplier master and purchasing instruction records exist for the client who is returning the merchandise you are processing.