Troubleshooting
If SnapShot encounters a problem when trying to perform an action, it is designed to attempt to rollback the actions performed up to the point of failure. This means that during a save operation, SnapShot attempts to restore the JD Edwards EnterpriseOne instance back to a runnable state. If a failure occurs during a restore action, SnapShot attempts to resave the JD Edwards EnterpriseOne snapshot so you can correct the problem and then retry the action.
Caution: If a second error
occurs when SnapShot is attempting to rollback changes, the error will likely result
in either a non-runnable instance of JD Edwards EnterpriseOne or a saved snapshot
that is corrupt. In either case, you will probably need to reinstall JD Edwards
EnterpriseOne.
This section describes these topics: