Understanding Sales Cancellations

You can only process a cancellation if the prerequisites that are based on the sales activity rules for canceling a sale are met. Sales activity rules determine what cancellation information is stored in the F44H501H and F44H501 tables. When you cancel a sale, the system records the cancellation and stores that information for statistical reporting. After you cancel a sale, you can change the sales activity status of a lot to Available for Sale.

Cancellations can also affect the lot configuration. For example, if a buyer cancels a sale before all of the selected options have been installed, you determine whether the selected plan, elevation, and options will still be built as specified.