1. One View Administration Guide
  2. Errors in BIP Layout Editor on All Reports

Errors in BIP Layout Editor on All Reports

If you receive a red error or "pdf not found" error while trying to render the One View Reports in BIP Layout Editor, make sure that:

  • Your machine is inside of the company firewall using a cable network. If you are using a wireless network, it may be outside of the company fire wall.

  • The BI Publisher server and HTML server are within the same firewall. If not, contact your IT Department to make sure that network security allows the BI Publisher server and HTML server to ping each other.

  • If BI Publisher and the HTML server are in different domains, you are using the full address (IP address of full name with domain) to access the HTML server.