Errors when Saving Reports

If you receive an error when you try to save a report, try the following:

  • Make sure that your BI Publisher user and password mappings are setup correct in your user profile.

  • Try restarting the BI Publisher server to fix the issue.

  • If you see an invalid user and password error message in the HTML server error log, it indicates the user and password in the user profile do not match the BI Publisher server.

  • Make sure that the JVM settings are configured correctly.