The JD Edwards EnterpriseOne
Fulfillment Management system drives operational improvements that help you manage
supply, improve customer service, and decrease administrative costs.
The following table categorizes the benefits of using the JD Edwards EnterpriseOne
Fulfillment Management system by operational area:
Operational Area |
Benefit |
Supply Management |
Prioritize sales order lines. Prioritization criteria for
sales orders lines determines how inventory is assigned
which improves the ability to manage the supply of
items. Assign inventory based on priority and service level
rules. Assign partial quantities based on inventory levels. Cancel open balance quantities. Each sales order line can follow a different path through the
sales order fulfillment cycle. Fulfillment rules enable inventory assignments based on score
of the sales order line and safety stock levels of items.
Increase flexibility for inventory assignments enables more
effective management of limited supply items. |
Customer Service |
Improve order and line fill rates for priority customers.
Scoring creates the ability to priority rank customer sales
order lines based on five factors. Enforce targeted service levels. Reduce late orders for priority customers. Reduce back orders and lost sales. Track reasons for overriding standard service level
rules. Increase customer satisfaction by decreasing backorders and
lost sales due to inventory availability. Increase customer satisfaction with flexibility to
interactively revise inventory assignments to sales order
lines for stock items and kit parents. Enforce service level agreement information during the sales
order fulfillment cycle. Increase customer satisfaction due to proactive discussion of
order fulfillment status. |
Administrative Costs |
Enforce fill rates automatically. Reduce costly penalty fees and fines. Cancel open balances automatically based on rules. Reduce transportation costs by enforcing number of releases
(shipments). Streamline administrative tasks by maintaining central
control over service level information and integrating the
rules into the sales order fulfillment cycle reduces the
amount paid in penalty fees for noncompliance. |