1. Fulfillment Management Implementation Guide
  2. Cancellation Rules

Cancellation Rules

Cancellation rules enable you to specify at what fill percent the open balance of the line can be canceled. You can use the Service Level Rules Maintenance program to specify whether the system cancels the balance of a line. For example:

  1. Customer A requires a 95 percent line fill percent. When this line fill percent is met, the system leaves the remaining 5 percent open and splits it onto a new line.

  2. Customer B requires a 98 percent line fill percent. When this line fill percent rule is met, the system enables cancellation of the remaining 2 percent. The cancellation occurs when the system runs the Release from Fulfillment report (R4277703).

You could use the release number with the cancel rule to prevent further releases. For example:

  • Release 1 requires 80 percent filled.

  • Release 2 requires 95 percent filled.

  • Release 3 requires 98 percent filled and cancels the 2 percent open balance.