Understanding the Fulfillment Workbench

The Fulfillment Workbench program (P4277701) enables you to manage fulfillment quantities for sales order detail lines. The Fulfillment Workbench provides different types of filters that you can use to search for information and enables you to:

  • View and modify the inventory commitments on fulfillment sales order lines.

  • Interactively adjust the assignment of inventory to sales order lines, using both primary and secondary units of measure.

  • Review the items and customers that have unfulfilled quantities on sales order lines.

  • Changes the branch plant and promised delivery date.

  • Release order lines from fulfillment.

    The Fulfillment Workbench program enables you to select the order lines to release from fulfillment. When you release partial quantity for fulfillment, the system splits the order lines and optionally sends E-mail notifications to interested parties.

When you search for information, the Fulfillment Workbench program displays:

  • Sales order lines that are currently in the fulfillment process and match the filtered criteria that you enter in the header and QBE fields.

    You can filter the list by status, date range, item, order type, line type, sold to, and fulfillment plan ID.

  • Unfulfilled quantities for the item, branch, and availability information for those items.

  • A summary of the customers that have unfulfilled sales order lines in the fulfillment process.