Defaults

These processing options control the default information that the system uses when working with RMA revisions.

1. Default RMA document type

Enter a value from user-defined code (UDC) 00/DT for the default RMA document type, for example, R8 or R9.

2. Work Order Number to the Sales Order Subledger field

Specify whether the system enters the work order number in the Sales Order Subledger field. Values are:

Blank: The system does not enter the work order number in the sales order subledger field.

1: The system enters the work order number in Sales Order Subledger field.

3. Inventory Item Number from the Service Work Order

Specify whether the system enters the item number into the RMA when receiving parts. Values are:

Blank: The system does not enter the item number in the receipt.

1: The system enters the inventory item number for receipt from the service work order header.

4. Inventory Item Number for Shipment from the Service Work Order

Specify whether the system enters the item number into the RMA when shipping parts. Values are:

Blank: Do not enter the item number in the shipping document.

1: Enter the inventory item number for shipment from the service work order header.

5. Equipment Number for Receipt from the Service Work Order

Specify whether the system enters the equipment serial number into the RMA when you receive parts. Values are:

Blank: Do not enter the serial number.

1: Enter the serial number.

6. Equipment Number for Shipment from the Service Work Order

Specify whether the system enters the equipment serial number into the RMA when you ship parts. Values are:

Blank: Do not enter the serial number.

1: Enter the serial number into the RMA when you ship parts.

7. Last Disposition For Credit Memo

Specify the line type of the RMA detail line when the RMA is created from the sales ledger and the RMA creates a credit memo. Enter a value from UDC 40/RN.

8. Last Disposition for Warranty Claim

Specify a value from UDC 40/RN that indicates the line type to be used to create the RMA detail line when you create the RMA from a warranty claim.

9. Last Disposition for Supplier Recovery Claim

Specify a value from UDC 40/RN that indicates the line type to be used to create the RMA detail line when you create the RMA from a supplier recovery claim.