Defaults
These processing options control the default information that the system uses when working with RMA revisions.
- 1. Default RMA document type
Enter a value from user-defined code (UDC) 00/DT for the default RMA document type, for example, R8 or R9.
- 2. Work Order Number to the Sales Order Subledger field
Specify whether the system enters the work order number in the Sales Order Subledger field. Values are:
Blank: The system does not enter the work order number in the sales order subledger field.
1: The system enters the work order number in Sales Order Subledger field.
- 3. Inventory Item Number from the Service Work Order
Specify whether the system enters the item number into the RMA when receiving parts. Values are:
Blank: The system does not enter the item number in the receipt.
1: The system enters the inventory item number for receipt from the service work order header.
- 4. Inventory Item Number for Shipment from the Service Work Order
Specify whether the system enters the item number into the RMA when shipping parts. Values are:
Blank: Do not enter the item number in the shipping document.
1: Enter the inventory item number for shipment from the service work order header.
- 5. Equipment Number for Receipt from the Service Work Order
Specify whether the system enters the equipment serial number into the RMA when you receive parts. Values are:
Blank: Do not enter the serial number.
1: Enter the serial number.
- 6. Equipment Number for Shipment from the Service Work Order
Specify whether the system enters the equipment serial number into the RMA when you ship parts. Values are:
Blank: Do not enter the serial number.
1: Enter the serial number into the RMA when you ship parts.
- 7. Last Disposition For Credit Memo
Specify the line type of the RMA detail line when the RMA is created from the sales ledger and the RMA creates a credit memo. Enter a value from UDC 40/RN.
- 8. Last Disposition for Warranty Claim
Specify a value from UDC 40/RN that indicates the line type to be used to create the RMA detail line when you create the RMA from a warranty claim.
- 9. Last Disposition for Supplier Recovery Claim
Specify a value from UDC 40/RN that indicates the line type to be used to create the RMA detail line when you create the RMA from a supplier recovery claim.