Edits

These processing options control which fields are required when you enter an RMA.

1. Work Order Number Required

Specify whether the system requires a work order number when you enter an RMA. Values are:

Blank: Work order number is not required.

1: Work order number is required.

2. Request Number Required

Specify whether the system requires a request number when you enter an RMA. Values are:

Blank: Request number is not required.

1: Request number is required.

3. Original Sales Order Number Required

Specify whether the system requires the original sales order number when you enter an RMA. Values are:

Blank: Original sales order number is not required.

1: Original sales order number is required.

4. Original Invoice Number Required

Specify whether the system requires the original invoice number when you enter an RMA. Values are:

Blank: Original invoice number is not required.

1: Original invoice number is required.

5. Reason Code Required

Specify whether the system requires a reason code when you enter an RMA.

Blank: Reason code is not required.

1: Reason code is required when the RMA is created.

2: Reason code is required when the disposition is attached.