Edits
These processing options control which fields are required when you enter an RMA.
- 1. Work Order Number Required
Specify whether the system requires a work order number when you enter an RMA. Values are:
Blank: Work order number is not required.
1: Work order number is required.
- 2. Request Number Required
Specify whether the system requires a request number when you enter an RMA. Values are:
Blank: Request number is not required.
1: Request number is required.
- 3. Original Sales Order Number Required
Specify whether the system requires the original sales order number when you enter an RMA. Values are:
Blank: Original sales order number is not required.
1: Original sales order number is required.
- 4. Original Invoice Number Required
Specify whether the system requires the original invoice number when you enter an RMA. Values are:
Blank: Original invoice number is not required.
1: Original invoice number is required.
- 5. Reason Code Required
Specify whether the system requires a reason code when you enter an RMA.
Blank: Reason code is not required.
1: Reason code is required when the RMA is created.
2: Reason code is required when the disposition is attached.