Form Used to Create RMAs

Form Name

Form ID

Navigation

Usage

Returned Material Authorization Revisions

W400511E

Daily Work Order Processing (G1712) or Additional Order Processes (G4212), Returned Materials Authorization

Click Add on the Work with Return Material Authorization form.

To add a credit memo, select Sales Ledger from the Form menu on the Return Material Authorization Revisions form. Select Credit Memo and then Select Line or Select Order from the Row menu on the Work With Sales Ledger Inquiry form.

Enter returned material authorizations.

Set up Returned Material Authorizations and Credit Memos.