Prerequisites
Before you complete the tasks in this section:
Define default values for creating sales orders and purchase orders.
Set up RMA status UDCs (40/RN).
Verify that you have purchased and installed these systems. You must have installed these systems to be able to use the Work with Return Material Authorization program (P40051):
System 41: JD Edwards EnterpriseOne Inventory Management.
System 42: JD Edwards EnterpriseOne Sales Order Management.
System 43: JD Edwards EnterpriseOne Procurement Management.
Set up a unique document type for return materials authorizations.
Set up a version of the Sales Order Entry program (P4210) for credit orders.
Set up a version of the Sales Ledger Inquiry program (P42025) for RMAs. Ensure that you set the status code processing options so that the P42025 program retrieves only orders that have been invoiced.
Set up a version of the P40051 and the P400511 programs. In the processing options for the P400511 programs, you can enter the version of the P42025 program that you set up for RMAs.
Set up the Return Material Authorization Defaults program. In the P40052 program you can specify the versions of the P4210 program for sales orders and credit orders, and the version of Purchase Order Entry (P4310) to use for RMAs. If you leave the versions blank, the system uses version ZJDE0001.