Understanding Security Issues

After you set up address book and master records for customers, you must set up user profiles to limit customers' access to the system. Customers must have profiles before they can sign in to any self-service applications.

In the user profile, enter this information for a customer or supplier:

  • User ID.

  • Password.

  • Preferences, such as language and localization information.

You must also specify the menu the customer can access. Customers can access only the programs that are on the menu that you specify in the user profiles.

When a customer enters information using self-service programs, the system stores product selections and other information in a memory cache file. The customer can move between programs and the cache file retains the current contents of the order or quote.