Understanding Workflow Processing During Sales Order Entry
JD Edwards EnterpriseOne Workflow enables you to automate high-volume, formerly paper-based processes into an email-based process flow across a network. Documents, information, and tasks pass from one participant to another for action based on a set of procedural rules. Workflow processing is an automatic and efficient way to streamline business processes to reduce processing time with minimal user involvement.
The system processes sales orders through order hold checking. After you click OK to accept an order, the system checks the processing options of Sales Order Entry (P4210 and P42101) programs for hold codes and compares the order against the order hold information.
When you activate the JDESOENTRY workflow process and the system puts an order on hold, an action message is sent to the person responsible for the hold code notifying him or her that the current order is on hold. The message is sent following the system's completion of hold code processing. If the system does not put the order on hold, an action message is sent to the salesperson, as defined in the Commission Maintenance program (P42120), with the sold-to number indicating that the order is being processed. You can view messages that are sent during the workflow process in the Work Center program (P012501).