Customer and Supplier Self-Service
Internet Commerce, the exchange of goods and services on the internet, specifically the World Wide Web (WWW), enables businesses to conduct business with other businesses and with consumers. Internet transactions are inexpensive, increasingly secure, platform-independent, and built on standards that make communicating with suppliers, partners, or customers a simple task. Businesses can easily use the internet for time-critical transactions, such as purchasing, invoicing, electronic funds transfer, cargo tracking, and sales force automation.
You can create an internet site from which the customers and suppliers can access the most updated information at any time.
The advantages of internet commerce include:
Global market expansion.
Wider product distribution.
Worldwide, 24-hour access to customers.
Cost reduction, including reduction of the physical inventory, fewer distribution intermediaries, and reduction of costs on catalog production and distribution.
Increased revenue.
With JD Edwards EnterpriseOne software, the customers can enter their own orders, inquire on the status of orders, and review service and billing information whenever they want, without security risks or additional costs. Likewise, the suppliers can view real-time information about orders, receipts, and payment information and respond to requests for quotes.
Using the system's tools applications for web-based transactions, you can configure the self-service interface for the environment and business needs.