1. Requisition Self Service Implementation Guide
  2. Setting Up Escalation for the Workflow Process

Setting Up Escalation for the Workflow Process

This chapter provides overviews of the workflow process for Requisition Self Service and escalation for workflow processes and discusses how to:

  • Activate escalation for the APPROVEMSG Message task.

  • Set up the To Recipient event rule.

  • Set up the Cc Recipient event rule.

  • Set up the Bcc Recipient event rule.

  • Set up the Mailbox event rule.

  • Set up the Subject event rule.

  • Set up the Text event rule.

  • Set up the Shortcut event rule.

  • Set up the Message event rule.

  • Set up the Media Object Name and Media Object Key event rules.

  • Validate the workflow.