Reviewing Communications

Pages Used to Review Communications

Page Name	Definition Name	Navigation	Usage
Communication Letter Data	COMM_LTR_DATA	Campus Community, and then Communications, and then Person Communications, and then Communication Letter Data	Review extract data for a communication assigned to an individual. This page can only be updated by Letter Generation extract process.
Organization Communication Letter Data	ORGCOMM_LTR_DATA	Campus Community, and then Communications, and then Organization Communications, and then Org Communication Letter Data, and then Communication Letter Data	Review extract data for a communication assigned to an organization. This page can only be updated by Letter Generation extract process.
Communication Recipient Data	COMM_RECPNT_DATA	Campus Community, and then Communications, and then Person Communications, and then Communication Letter Data, and then Communication Recipient Data Campus Community, and then Communications, and then Person Communications, and then Communication Management, and then Communication Recipient Data Contributor Relations, and then Communications, and then Communications - Person, and then Communication Letter Data, and then Communication Recipient Data Contributor Relations, and then Constituent Information, and then People, and then Communications, and then Communication Letter Data, and then Communication Recipient Data Contributor Relations, and then Constituent Information, and then People, and then Communications, and then Communication Management, and then Communication Recipient Data Contributor Relations, and then Communications, and then Communications - Person, and then Communication Management, and then Communication Recipient Data	View data for an additional individual recipient.
Communication Summary	COMM_SUMMARY	Campus Community, and then Communications, and then Person Communications, and then Communication Summary Student Admissions, and then 3 C's and Event Summaries, and then Communication Summary Student Recruiting, and then 3 C's and Events Summaries, and then Communication Summary Contributor Relations, and then Communications, and then Communications - Person, and then Communication Summary Contributor Relations, and then Constituent Information, and then People, and then Communications, and then Communication Summary Self Service, and then Outreach, and then View person information, and then Constituent Information, and then Communication Summary Records and Enrollment, and then 3 C's Summaries, and then Communication Summary Student Recruiting, and then Student Recruiters, and then Summaries, and then Communication Summary	Search for and review a summary of communications to or from an individual.
Org Communication Summary	ORG_COMM_SUMMARY	Campus Community, and then Communications, and then Organization Communications, and then Org Communication Summary Contributor Relations, and then Communications, and then Communications - Organization, and then Communication Summary - Org, and then Org Communication Summary Contributor Relations, and then Constituent Information, and then Organizations, and then Communications, and then Org Communication Summary Self Service, and then Outreach, and then View Organization Information, and then Constituent Information - Org, and then Communication Summary	Review communications with an organization.
Operator 3C Groups Summary	OPR_GRP_3C_SUM	Campus Community, and then Communications, and then Person Communications, and then Communication Summary, and then Operator 3C Groups Summary Campus Community, and then Communications, and then Organization Communications, and then Org Communication Summary, and then Operator 3C Groups Summary	View 3C group inquiry and update access to communications with individuals or organizations.
Person Communication Management	COMM_MGMT1	Campus Community, and then Communications, and then Person Communications, and then Communication Detail, and then Communication Detail	View details of a communication assigned to an individual.
Org Communication Detail	ORG_COMM_MGMT1	Campus Community, and then Communications, and then Organization Communications, and then Org Communication Detail	View the details of a communication assigned to an organization.
Organization Comm Recipients	ORG_COMM_MGMT2	Campus Community, and then Communications, and then Organization Communications, and then Org Communication Detail, and then Organization Comm Recipients Contributor Relations, Constituent Information, Organizations, Communications, Organization Communication Contributor Relation, and then Communications, and then Communications - Organization, and then Organization Communication	View the details of the recipients set to receive a communication that is assigned to an organization.

Reviewing Extract Data for a Communication

Access the Communication Letter Data page (Campus Community, and then Communications, and then Person Communications, and then Communication Letter Data) or the Organization Communication Letter Data page (Campus Community, and then Communications, and then Organization Communications, and then Org Communication Letter Data, and then Communication Letter Data).

The Communication Letter Data page and the Organization Communication Letter Data page are for viewing purposes only; you cannot enter or modify data. Information on this page is controlled from the Letter Printed Data value set in the Standard Letter Table CS component. Use this page to review the data extracted for an ID as the result of the Letter Generation process.

Note:

The Communication Generation process does not update the page. Instead it makes the final outputs accessible from View Generated Communication link in the Person and Organization Communication components.

Reviewing Extract Data for an Additional Individual Recipient

Access the Communication Recipient Data page (Campus Community, and then Communications, and then Person Communications, and then Communication Letter Data, and then Communication Recipient Data).

The Communication Recipient Data page is view-only; you cannot enter or modify data. Information appears on this page only if you have set up a separate recipient on the Communication Recipient page in the Relationships component for the specified letter code. The page is updated by both Letter Generation and Communication Generation process.

Reviewing a Summary of Communications

Access the Communication Summary page (Student Admissions, and then 3C's and Event Summaries, and then Communication Summary) or the Org Communication Summary page (Campus Community, and then Communications, and then Organization Communications, and then Org Communication Summary).

Note:

Multiple views of the page are available by clicking the tabs in the group box. We document fields that are common to all views first.

Common Page Information: Selection Criteria Region

If you click the Search button without entering any values, the system searches for all communications for the individual or organization and displays the results at the bottom of the page. You can enter values or any combination of values to limit the search.

Field or Control	Description
Function	Enter the administrative area on which to search.
Variable Data	Click to access the Variable Data page, where you can add values to search on for specific variable data related to the administrative function that you selected. If no variable data is required or allowed for the administrative function selected, the Variable Data link is unavailable.
Category	Enter the category from the Communication Categories page, for which to search.
Method	Enter the method from the Communication Contexts page, for which to search.
Direction	Enter the direction from the Communication Contexts page, for which to search.
Letter Code	Enter the letter code from the Standard Letters Table page, for which to search.
Status	Enter the status of the communications for which to search. Available values are: All: The system searches for all communications regardless of status. Complete: The system searches only for completed communications. Incomplete: The system searches only for incomplete communications.
Search	Click to launch the search based on the criteria you selected.

General Info Tab

For the Organization Summary page, the Process Used field indicates if the recipient's information is in the Recipients - Letter Gen Process or the Recipients - Comm Gen Process tab.

Click the trash can icon to delete any communication from the recipient's record. The icon appears under these conditions:

The system is configured, on the Installation Default - CC page, to allow individual communication deletion.
3C Group Security allows the user to access the particular records.

See Deleting Individual Communications.

Letter Details Tab

Use the Letter Details tab to determine if supplemental information is provided about the communication, such as enclosure letter codes and descriptions if enclosures were included, the related ID if the communication was joint, and the category and context for the communication.

Note:

A joint communication can be assigned to only one of the two individual IDs. However, when a joint communication is assigned, the communication is listed in the summary for both IDs. For example, if you assign a joint communication to primary ID 12345 with the related ID 13578 and you view the summary for ID 12345, the joint communication check box is selected and no related ID value appears. When you view the summary for (related) ID 13578, however, the joint communication check box is selected and the related ID of 12345 appears.

Reviewing 3C Group Access to a Communication

Access the Operator 3C Groups Summary page (Campus Community, and then Communications, and then Person Communications, and then Communication Summary, and then Operator 3C Groups Summary or Campus Community, and then Communications, and then Person Communications, and then Communication Summary, and then Operator 3C Groups Summary).

You can review the inquiry and update access of the 3C groups that have access to the communication, and you can change the inquiry access for a group on this page. You cannot change the update access.

Reviewing Details of a Communication

The Communication Detail and Org Communication Detail pages are view-only versions of the Person Communication Management and Organization Communication pages where you assign the communications. You can view the details of an assigned communication on these pages, but you cannot enter or edit the data.

Related Topics

Assigning Communications