Scenarios

Student Activity Guides can be useful in a number of procedural scenarios, for example, registration requirements for new and continuing students, international students and research students.

Here is a scenario:

An institution wants students to check and update their address and emergency contact information at the beginning of each term. The students are required to complete this task before they are allowed to enroll. Service indicators are assigned to students to prevent them from enrolling.

Jane, who is a student at this institution, signs into self service. She clicks the Verify Contact Details link in the To Do List to complete the task:

  1. A page appears with the details of her current home and mailing addresses. She has the option to edit both addresses. She saves the changes and clicks Next.

  2. A page appears with the details of her emergency contacts. She can edit the contacts. She saves the changes and clicks Next. When she clicks Next, a completion page appears and she clicks the Finish or Submit button. Once she has completed the task, the service indicator assigned to Jane is automatically removed and she is allowed to complete her class enrollments for the term.

Here is another scenario:

An institution wants its students to complete a Registration task. The institution has provided a pagelet on a student dashboard page to display a registration link and information about this task and its deadline.

Emma, who is a student at this institution, clicks the registration link to complete this four-step task:

  1. A page appears where Emma can review her career details such as program, plan and campus. The page informs her that if any of the details are incorrect, she must contact the administrator. She clicks the Next button after reviewing this data.

  2. A page appears with the details of her current home and mailing addresses. She has the option to edit both addresses. She saves the changes and clicks Next.

  3. A page appears with the details of her emergency contacts. She can edit the contacts. She saves the changes and clicks Next.

  4. A page displays the data protection statement. She confirms that she has read the the statement, and clicks Next.

You can use the Student Activity Guides feature to create such tasks. For example, for the scenario of Registration task, create a Registration activity guide template and configure each step as an action item. With each action item, associate a self-service page that the student needs to complete.