Step 9: Configuring the Forgot User ID Utility

To configure the Forgot User ID Utility:

1. Store email addresses in the PSOPRDEFN.EMAILID and PSUSEREMAIL.EMAILID records where PRIMARY_EMAIL = ‘Y’.

   To take advantage of the Forgot User ID utility, all users must have an email address stored in their user profile. When users forget their user ID, they are asked to enter their email address. The email address is matched to the one stored in your system. This email address must match only one user profile stored in your system.

   You can require users that are created through the SCC_USERREG_CREATEACCT service operation to enter an email address. For example, guests who create their own account using the New User Registration login page. To require users to enter an email address, select this option in the New User Registration Installation page. The email address users enter at account creation time is automatically stored in the newly created user profile. The email address is used to populate the records PSOPRDEFN.EMAILID and PSUSEREMAIL.EMAILID with an email type (EMAILTYPE field), and the PRIMARY_EMAIL field must be selected.

   See:

   • Defining Installation Options for New User Registration

   • PeopleTools: Security Administration, “Setting General User Profile Attributes”

2. Set up the Notifications Framework.

   1. If necessary, set up the generic template NUR_EMAIL_OPRID. The generic template NUR_EMAIL_OPRID is configured for the Forgot User ID email message. You can modify the text of this template. To set up the template, go to PeopleTools, and then Workflow, and then Notifications, and then Generic Templates.

      See Understanding New User Registration, Notifications Framework and New User Registration.

   2. Verify the notification setup and the email recipients for the generic template. This setup is delivered with your system as sample data (Notification Template ID SCC_NTF_TMP_20130213051038 – NUR_EMAIL_OPRID). To view the setup, go to Set up SACR, and then System Administration, and then Utilities, and then Notifications, and then Notification Setup.

   3. Verify the setup for the notification consumer for New User Registration. This is delivered with your system as sample data (Notification Consumer ID SCC_NTF_CON_20121212000832 – New User Registration). To view the setup, go to Set up SACR, and then System Administration, and then Utilities, and then Notifications, and then Notification Consumer Setup.

3. Grant all users access to a permission list that is set up to grant access to the Forgot My User ID page.

   See Step 1: Initial Setup for New User Registration.