Creating a Proxy User
A proxy user is necessary to integrate the digital assistant with application services in the Chatbot Integration Framework.
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As an administrator, navigate to .
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Click Add a New Value.
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In User ID, enter PSFTPROXY, then click Add.
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On the General page, in Symbolic ID, select SYSADM1.
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In New Password, enter a password.
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In Confirm Password, enter the same password you provided.
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Deselect Password Expired.
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Click ID.
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Make sure ID Type is set to None.
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Click Roles.
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In User Roles, add the following roles:
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PTCB_USER
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EOCB Service User
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EOCB Admin User
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EOCB Client User
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Click Save.