Creating Resource Assignments

You can assign prospects to resources in two ways:

  • Create mass assignments, whereby you assign a group of prospects to a particular resource and role.

  • Create individual assignments, whereby you assign a single prospect to a resource.

This section lists common elements and discusses how to:

  • Create mass assignments.

  • Create individual staff assignments.

  • Create individual volunteer assignments.

  • Create individual unit assignments.

  • View the prospects assigned to a resource.

  • View resource assignments.

  • Generate the Role Assignments report.

Common Elements Used in This Section

Field or Control Description

Campaign

Select an organized institutional effort (targeted to a specific constituency) that occurs over a specified period with specific purposes and goals. When you select a campaign, its description appears to the right of this field.

Role

Select the role that the resource plays in the cultivation process. Roles are determined by your institution. Values include PM (Prospect Manager), SOL (Solicitor), and CM (Campaign Manager).

The list of available role values for each assignment is affected by the selections you made in the Assignment Role Option group box on the CR Installation page.

Note: Each prospect can have only one resource at a time assigned to the PM role.

Pages Used to Create Resource Assignments

Page Name Definition Name Navigation Usage

Mass Assign Staff

AV_MASS_PRSN

AV_MASS_PRSN_WS

  • Contributor Relations, and then Prospect Management, and then Prospect Resources, and then Mass Assignments, and then Mass Staff Assignments

  • Contributor Relations, and then Prospect Management, and then Prospect Resources, and then Mass Assignments, and then Mass Assign Staff - Workset

Assign groups of prospects to a staff member.

Mass Assign Units

AV_MASS_UNIT

AV_MASS_UNIT_WS

  • Contributor Relations, and then Prospect Management, and then Prospect Resources, and then Mass Assignments, and then Mass Unit Assignments

  • Contributor Relations, and then Prospect Management, and then Prospect Resources, and then Mass Assignments, and then Mass Assign Unit - Workset

Assign groups of prospects to a unit.

Mass Assign Volunteers

AV_MASS_VOL

AV_MASS_VOL_WS

  • Contributor Relations, and then Prospect Management, and then Prospect Resources, and then Mass Assignments, and then Mass Volunteer Assignments

  • Contributor Relations, and then Prospect Management, and then Prospect Resources, and then Mass Assignments, and then Mass Assign Volunteers - WS

Assign groups of prospects to a volunteer.

Staff Assignment

AV_STAFF_ASGN

AV_STAFF_ASGN_E

AV_STAFF_ASGN_W

  • Contributor Relations, and then Prospect Management, and then Prospect Resources, and then Assign Prospect Resources, and then Staff Assignment

  • Contributor Relations, and then Prospect Management, and then Prospect Resources, and then Assign Prospect Resources Org, and then Staff Assignment

  • Contributor Relations, and then Prospect Management, and then Prospect Resources, and then Assign Resources - Workset, and then Staff Assignment

Assign individual prospects to a staff member.

Volunteer Assignment

AV_VOL_ASGN

AV_VOL_ASGN_E

AV_VOL_ASGN_W

  • Contributor Relations, and then Prospect Management, and then Prospect Resources, and then Assign Prospect Resources, and then Volunteer Assignment

  • Contributor Relations, and then Prospect Management, and then Prospect Resources, and then Assign Prospect Resources Org, and then Volunteer Assignment

  • Contributor Relations, and then Prospect Management, and then Prospect Resources, and then Assign Resources - Workset, and then Volunteer Assignment

Assign individual prospects to a volunteer.

Unit Assignment

AV_UNIT_ASGN

AV_UNIT_ASGN_E

AV_UNIT_ASGN_W

  • Contributor Relations, and then Prospect Management, and then Prospect Resources, and then Assign Prospect Resources, and then Unit Assignment

  • Contributor Relations, and then Prospect Management, and then Prospect Resources, and then Assign Prospect Resources Org, and then Unit Assignment

  • Contributor Relations, and then Prospect Management, and then Prospect Resources, and then Assign Resources - Workset, and then Unit Assignment

Assign individual prospects to a unit.

Resource Filter

AV_RSRC_ASGN_INQ

Contributor Relations, and then Prospect Management, and then Prospect Resources, and then Resource Assignments, and then Resource Filter

Select the individual resource, or type of resource, for which to view a list of assigned prospects.

Resource Assignments

AV_RSRC_ASGN_INQ2

Contributor Relations, and then Prospect Management, and then Prospect Resources, and then Resource Assignments, and then Resource Assignments

View a list of the prospects who are assigned to the resource. Prospect assignments that meet the criteria that you selected on the Resource Filter page appear on this page.

Assignment Detail

AV_ASGN_INQ_DTL_SP

  • You can access the Assignment Detail page through multiple navigation paths. The most frequently used paths are:

  • Click the Detail button on the Resource Assignments page.

  • Click the Detail button on the Prospect Assignments page.

View additional information about an assignment.

Prospect Assignments

AV_PRSP_ASGN_INQ

AV_PRSP_ASGN_INQ_E

AV_PRSP_ASGN_INQ_W

  • Contributor Relations, and then Prospect Management, and then Prospect Resources, and then Prospect Assignments

  • Contributor Relations, and then Prospect Management, and then Prospect Resources, and then Prospect Assignments - Org

  • Contributor Relations, and then Prospect Management, and then Prospect Resources, and then Prospect Assignments - Workset

View a list of the resources that are assigned to a prospect for cultivation purposes at your institution. Assigned resources can include staff members, volunteers, and units.

Role Assignments

AV_RUNCTL_ROLE

Contributor Relations, and then CR Reports, and then Role Assignments

Set parameters for the assignments to view on the Role Assignments report.

Creating Mass Assignments

Access the Mass Assign Staff, Mass Assign Units, or Mass Assign Volunteers page (Contributor Relations, and then Prospect Management, and then Prospect Resources, and then Mass Assignments, and then Mass Staff Assignments). The Mass Assign Staff page is shown; the appearance of the other pages will differ somewhat.

This example illustrates the fields and controls on the Mass Assign Staff page. You can find definitions for the fields and controls later on this page.

Mass Assign Staff page

This page enables you to assign a group of prospects to a resource for the same reason. When you create mass assignments, the system:

Field or Control Description

Institution

Select the institution associated with the resource that you are assigning.

Note: If your security access limits you to one academic institution, this field does not appear.

Staff ID, Volunteer ID, or Unit ID

Enter the ID of the resource for which you are creating mass assignments. Select a staff ID, a volunteer ID, or a unit ID, depending on the resource type for which you are creating assignments.

Role

The values that you selected in the Assignment Role Option group box of the CR Installation page affect the IDs that are available for this field.

If Defined was selected on the CR Installation page, only roles assigned to the selected ID appear here.

If Class was selected, only roles for the ID type selected (staff, volunteer, or unit) appear here.

If All was selected, all roles defined in the system appear, regardless of their ID or type.

Workset Code

If you are entering mass assignments for a workset, enter the workset code for the workset to which to apply the assignment. The IDs and names of each constituent in the workset appear in the lower portion of this page.

Persons Assigned

Field or Control Description

ID and Name

Identify each prospect to be assigned to the resource and role that you selected. When you enter an ID, the person's name appears.

Organizations Assigned

Field or Control Description

External Org ID (external organization ID) and Description

Identify each external organization to be assigned to the resource and role that you selected. When you enter an ID, its description appears.

Workset Members

Field or Control Description

ID and Name

When you select a workset code, the ID or name of each constituent in the workset appears.

Creating Individual Staff Assignments

Access the Staff Assignment page (Contributor Relations, and then Prospect Management, and then Prospect Resources, and then Assign Prospect Resources, and then Staff Assignment).

This example illustrates the fields and controls on the Staff Assignment page. You can find definitions for the fields and controls later on this page.

Staff Assignment page
Field or Control Description

Staff ID, Volunteer ID, or Unit

Depending on which page you access, enter the staff ID, the volunteer ID, or the unit ID for the resource that you are assigning to a prospect.

Spouse Link

Select to indicate that the prospect's spouse is to receive the same resource assignment. The assignment is made on the corresponding report and display pages, but it is not included in the assignment totals for those pages.

Note: If this check box is unavailable for entry, one of the following is true:

  • The prospect does not have a spousal relationship established in the system.

  • The prospect or the prospect's spouse is deceased.

    If you select this check box, the application copies the assignment to the spouse's record. If the assignment already exists on that record, only the link is established. If the assignment is for the role of Prospect Manager, the spouse cannot have another current Prospect Manager assignment. If a current Prospect Manager assignment exists on the spouse's record, an error message appears and the system does not copy the assignment.

Creating Individual Volunteer Assignments

Access the Volunteer Assignment page (Contributor Relations, and then Prospect Management, and then Prospect Resources, and then Assign Prospect Resources, and then Volunteer Assignment).

This example illustrates the fields and controls on the Volunteer Assignment page. You can find definitions for the fields and controls later on this page.

Volunteer Assignment page

Although this page contains the same fields as the Staff Assignment page, volunteer assignment differs slightly. Volunteer IDs are not necessarily staff members; they are the IDs of people being assigned to a prospect or action in a role for a specified period of time.

Note:

You must set up an ID on the Volunteers page in order for it to appear as a valid Volunteer ID on this page.

Creating Individual Unit Assignments

Access the Unit Assignment page (Contributor Relations, and then Prospect Management, and then Prospect Resources, and then Assign Prospect Resources, and then Unit Assignment).

This example illustrates the fields and controls on the Unit Assignment page. You can find definitions for the fields and controls later on this page.

Unit Assignment page

Although this page contains the same fields as the Staff Assignment page, unit assignment differs slightly. Unit IDs are groups, not individuals, assigned to a prospect or action in a role for a specified period of time.

Note:

You must set up a unit on the Units page in order for it to appear as a valid unit on this page.

Viewing the Prospects Assigned to a Resource

Access the Resource Filter page (Contributor Relations, and then Prospect Management, and then Prospect Resources, and then Resource Assignments, and then Resource Filter).

After you have selected criteria on this page, you can view the list of prospects who are assigned to the resource that you selected on the Resource Assignments page.

Field or Control Description

Assigned Resource

Select the type of resource to view assignments for. Values are Staff, Volunteer, and Unit.

These values are delivered with the system as translate values. Do not modify these values in any way. Any modifications to these values will require a substantial programming effort.

Staff ID, Volunteer ID, or Unit ID

Select the ID for the resource whose prospect assignments you want to view. The label for this field depends on your selection in the Assigned Resource field. Click the prompt to access the Lookup Staff ID search page, where you can search for resources of the selected type that have prospect assignments. Use the search keys and wildcards to narrow the list of returned staff members on the Resource Assignments page.

Search

Click to retrieve a list of the prospects that match the criteria that you selected. The list of prospects matching your criteria appears on the Resource Assignments page.

Note: The Maximum Retrieval value set on the Institution Installation page determines the maximum number of results returned per search.

Viewing Resource Assignments

Access the Resource Assignments page (Contributor Relations, and then Prospect Management, and then Prospect Resources, and then Resource Assignments, and then Resource Assignments).

Field or Control Description

Assigned Prospect

Displays the name of the donor prospect for which a resource assignment exists.

Assigned Resource

Displays the name of the staff member, volunteer, or unit assigned to the prospect.

Role

Displays the function of the resource assigned, such as Prospect Manager or Solicitor.

Active

Indicates that the resource assignment is currently active.

Details

Click this link in any row to view detailed information about the prospect's assignment on the Assignment Detail page.

You can build a workset from this page.

Generating the Role Assignments Report

Access the Role Assignments page (Contributor Relations, and then CR Reports, and then Role Assignments).

Field or Control Description

Institution

Select the institution for which to generate a report. The report contains information about assignments only for the institution that you select.

Assigned Resource

Select the resource type for which to generate a list of assignments. You can select Staff, Volunteer, or Unit.

The values in this field are delivered with the system as translate values. Do not modify these values in any way. Any modifications to these values will require a substantial programming effort.

Sort By

Select the sort order for the list of resources that appears on the report. You can sort by Count, ID, or Name.

If you select Count, the Role Assignments report orders the staff IDs by the highest number of assignments.

If you select ID, the report lists the staff by their ID numbers.

If you select Name, the report lists the staff in alphabetical order.

Note: The values in the Sort By and Sort Order fields appear on the report, so you'll know how you chose to sort this information.

The sort by values are delivered with the system as translate values. Do not modify these values in any way. Any modifications to these values will require a substantial programming effort.

Sort Order

Specify whether to view the information on the report in Ascending or Descending order.

Descending order means that the values in the Sort By field are sorted from highest value to lowest value. Ascending order means that the values are sorted from lowest value to highest value.

Report Type

Select the type of report to generate.

Select Summary to produce a one-page report that includes the ID and name of the assigned resource, and the number of assignments he or she has that meet the parameters that you set for the report.

Select Detail to produce a one-page summary and a separate page for each resource. The separate page includes the ID and name of each prospect assigned, the associated campaign, start date, end date, and whether the spouse's record is linked.