Distributing Refunds to ePayment Accounts

This section provides an overview of ePayment refunds and discusses how to distribute refunds for ePayment transactions.

Understanding ePayment Refunds

Student Financials handles refunds to credit cards and eChecks (ePayments) differently than check and direct deposit refunds.

When you refund ePayments using the Batch Refund process, the system creates a separate refund for each credit card payment, even if there are multiple credit card payments on one student's account. The system rolls any cash or check credits on the student's account into one lump sum refund that is separate from any credit card refunds.

In addition, unlike refunds created using the check or direct deposit format, you do not use your Payables interface to complete the refunds. The system ignores ePayment refunds when you run the AP Refunds batch process. Instead, you run ePayment-specific batch processes that enable you to interface with your third-party credit card vendor to directly refund student ePayments.

Page Used to Distribute ePayment Refunds

Page Name	Definition Name	Navigation	Usage
ePayment Refunds	RUNCTL_SFPCCBAT	Student Financials, and then Refunds, and then Electronic Payment Refunds, and then Process ePayment Refunds, and then ePayment Refunds	Generate refund credits in preparation of transmission to your third-party ePayment processor.

Distributing Refunds for ePayment Transactions

Access the ePayment Refunds page (Student Financials, and then Refunds, and then Electronic Payment Refunds, and then Process ePayment Refunds, and then ePayment Refunds).

The ePayment Refunds page (SFPCCBAT) process logs any refunded web credit card payments for a given business unit and generates the credits that you send to your third-party credit card processing vendor. Run this process prior to running the Credit Card Processing (SF_CRCRD) process.